General Advice for Home Owners
Flattening Most carpets are prone to flattening, particularly when fitted in areas of heavy traffic. Vacuuming regularly with an upright cleaner will help to minimise this.
Fluff You may notice that your carpet is shedding a lot of fluff. This is quite normal. During manufacturing, thousands of metres of yarn are used. When these are cut and sheared, some of them remain caught in the pile until they are disturbed by movement and cleaning.
Light and Dark Patches Cut-pile carpets, especially plains and tonals, sometimes show a shading effect of light and dark patches: it’s also known as pile reversal or watermarking. It’s due to uneven crushing of the surface, and can be exaggerated by room lighting, certain types of traffic, and even the moisture content in the air. Shading occurs naturally in all pile fabrics, and no manufacturer treats it as a fault.
Stain Removal - Blood Soak up the liquid with absorbent tissue, then dab the area with a clean white cloth moistened in cold water. If the stain has been allowed to dry, dissolve with cold water first. Blot up all remaining moisture and carefully brush the area in the direction of the pile.
Chewing Gum Freeze the gum with a proprietary freezing agent, then break it up. Repeat as necessary.
You’ll usually find your electricity meter in the communal area forming part of the Block, in a recessed cabinet. Wires from the meter go into the consumer unit containing the main switch controlling the supply to your home. (In apartments, the consumer unit is usually in a cupboard in a shared external area.) There will be circuit breakers to protect individual circuits, labelled by the electrician who installed them.
When A Circuit Breaker Trips Circuit breakers are sensitive and may, for instance, trip if a bulb fails. If this happens, first replace the bulb then switch the circuit breaker back to the ‘on’ position. If the circuit trips repeatedly, you may have a faulty appliance: try using other appliances in the same socket.
Using Power Tools Before drilling into walls, use a cable detector to locate unprotected cables. In Mizen's homes, cables that are not protected by metal conduit usually run:
Your gas meter is normally located in the basement or near the main entarnce to the building, so that it can be read or accessed by engineers while you’re out. We’ll have given you a key to open the meter cupboard if you need to turn the gas off.
If you suspect a gas leak:
If your home is without water, please contact your local supplier to check whether there is a problem before calling us.
Stopcock Make sure everyone in your family knows where the main stopcock is. In an emergency, water can cause a lot of damage, so switch off the stopcock as soon as possible.
Plumbing Many plumbing problems are easy to fix. Check regularly for: